Host4Africa.com
email: help@host4africa.com Follow Host4Africa on Twitter   twitter: @Host4africa
website: http://host4africa.com/



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If you have any queries about our products or the information relating to them please feel free to fill in the form below and one of our consultants will contact you as soon as possible.

Please keep in mind that requests can unfortunately only be processed during office hours.






Privacy Policy

 

What is this policy about?
 
Host4africa.com have developed this privacy statement so you know what type of information is collected on this website, who may receive that information, and for how long we keep it. While we have made every attempt to make this statement as clear as possible, you are welcome to contact us if you need further information.
 
 
When will changes be made to the policy?
 
Host4africa.com reserves the right to modify the policy at any time, effective upon posting at http://www.host4africa.com/privacy/.
 
 
Does this website use cookies to keep track of my information?
 
Yes, cookies are used to collect information about the user's computer system, such as the web browser type, IP address, and operating system. They are also used for session management.
 
 
What types of information does this website collect?
 
We collect the following types of information:
  1. Contact information such as full names, ID numbers, mailing addresses, phone numbers, fax numbers and email addresses.
  2. Credit card or bank account information.
  3. Information about the user's computer system, such as the web browser type, IP address and operating system.
  4. Non-financial identification information, such as username and passwords.
 
 
Why is this website collecting your contact information?
 
We collect contact information for the following purposes:
  1. For billing and support.
  2. For domain registrations.
  3. For credit vetting.
 
 
Who will receive your contact information?
 
Our staff and our direct agents, such as our credit card authorisation service. For domain registrations your information will be shared with our registration partner. In both cases this is done over an SSL encrypted connection to their servers.
 
 
How long will your contact information be kept?
 
Indefinitely by Host4africa.com. For domain registration account establishment, please see the relevant registrars policy.
 
 
What are my options for your contact information?
 
You are required to enter your contact information when ordering services from our site.
 
 
Why is this website collecting credit card and bank account information?
 
We collect credit card and bank account information for billing purposes.
 
 
Who will receive credit card and bank account information?
 
Our internal staff and our direct agents, such as our credit card authorisation service and debit order service provider.
 
 
How long will credit card and bank account information be kept?
 
Indefinitely while you remain a hosting client of Host4africa.com (this is necessary to facilitate recurring payments).

Please note that account numbers stored by Host4africa.com are kept in encrypted format and are only ever accessed via a 128 bit SSL encrypted connection.

 
 
What are my options for supplying my credit card or bank account information?
 
You are required to enter your credit card or bank account information when ordering services from our site. Alternative arrangements maybe considered on a case by case basis. Please contact sasales@host4africa.com for more information.
 
 
Will Host4africa.com disclose the information it collects to outside parties?
 
Host4africa.com may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
 
 
When will Host4africa.com disclose the information?
 
Host4africa.com may release account information when we believe, in good faith, that such release is reasonably necessary to:
  1. comply with law,
  2. enforce or apply the terms of any of our user agreements or
  3. protect the rights, property or safety of Host4africa.com, our users, or others.
 
 
Does Host4africa.com perform credit checks on their clients?
 
Host4africa.com does make use of ITC and we may perform credit checks on your credit profile with one or more of the registered Credit Bureaus when assessing your application for services.
 
 
What information is provided to the credit bureaus?
 
Your personal details supplied to us will be passed along to the credit bureau to locate your profile with them.
 
 
Do you use the credit bureau to monitor my payment behaviour?
 
Host4africa.com will monitor your payment behaviour by researching your credit profile at one or more of the credit bureaus. Host4africa.com may record the existence of your account with the credit bureau. Host4africa.com may record and transmit details of how you have performed, and how you have conducted your account in meeting your obligations on the account.
 
 
What about my consent?
 
You consent to the collection and use of this information by Host4africa.com when applying for the service.